We know how difficult it is to find the perfect fit when shopping online. Since we don't have dressing rooms, we have the next best thing: free and simple returns.
When you receive your order, you'll also receive a prepaid return label. Simply complete the included Returns Form and include it with your returned products using the provided Return Label.
You can return any item(s) purchased in the last 60 days.
Nothing. You can return anything, seriously.
Because we offer free shipping AND free returns, we encourage you to simply return the items (see return process above) that don't fit and re-order the items in the new size.
Once we receive your return, please allow 1-2 weeks to see the refund. You'll also receive a refund confirmation email as soon as the return is processed.
Contact us at firstname.lastname@example.org to return or exchange gifts.
Unfortunately, our prepaid return labels are only valid for shipments within the United States. If you'd still like to return your order, please send your return with the Returns Form to: Redwood Tall c/o Returns 11417 Clove Way, Parker, CO 80134.
Email us at email@example.com with your order information and we'll get things figured out for you.