Return Policy

Free and Simple Returns

We know how difficult it is to find the perfect fit when shopping online. Since we don't have dressing rooms, we have the next best thing: free and simple returns.

When you receive your order, you'll also receive a prepaid return label. Simply complete the included Returns Form and pack it with your returned products using the provided Return Label.

See? Easy.

Still have questions?

What can I return?

You can return any item(s) purchased in the last 60 days.

What exactly can't I return?

Nothing. You can return anything (seriously).

What if I need a different size?

Because we offer free shipping AND free returns, we encourage you to simply return the items that don't fit and re-order the items in the new size. We can also provide even exchanges if you contact customer support at hello@redwoodtall.com.

How soon will I get my money back?

Once we receive your return, please allow 1-2 weeks to see your refund. You'll also receive a refund confirmation email as soon as the return is processed.

How do I return or exchange a gift?

How do I return something from outside the United States?

Unfortunately, our prepaid return labels are only valid for shipments within the United States. If you'd still like to return your order, please send your return with the Returns Form to: Redwood Tall c/o Returns 11417 Clove Way, Parker, CO 80134.